Billing Terms and Conditions
1. Accepted Payment Methods
Elliot Row offers a variety of safe and convenient payment options:
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Major credit and debit cards (Visa, MasterCard, American Express, UnionPay)
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PayPal
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Apple Pay, Google Pay & Shop Pay (when available on your device or browser)
All payments are securely processed through Shopify Payments and PayPal, using SSL encryption to keep your details private and protected at all times.
Please note: all transactions are charged in British Pounds (GBP).
2. Payment Completion
Payment is required at the time of placing an order.
Orders will only be confirmed and shipped once the full payment has cleared.
In cases where a payment is declined, the order will be automatically cancelled.
3. Pricing & Currency
All product prices on Elliot Row are displayed in British Pounds (GBP).
Prices may be adjusted without prior notice.
Taxes, duties, and shipping fees (if applicable) are calculated and shown at checkout.
4. Secure Transactions
We use trusted payment gateways and SSL encryption to ensure your payment information remains secure.
We do not store any card or payment details on our servers.
5. Refunds & Chargebacks
Refunds are handled in accordance with our Refund & Return Policy.
Chargebacks that are not authorized will be challenged. Should you experience any issue, we kindly ask you to contact our team first at info@elliotrow.com
6. Fraud & Verification
Elliot Row reserves the right to cancel or delay any order suspected of fraudulent or unauthorized activity.
For high-value purchases, additional verification or proof of identity may be required before your order is processed.
Customer Service
Store Name: Elliot Row
Address: 25 Granville Rd, Finsbury Park, London N4 4EJ, United Kingdom
Email: info@elliotrow.com
Contact Form: Get in touch here
Phone: +447448068904
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (CET)
We aim to respond to all inquiries within 24 hours on business days.