Billing Terms and Conditions

1. Accepted Payment Methods

Elliot Row offers a variety of safe and convenient payment options:

  • Major credit and debit cards (Visa, MasterCard, American Express, UnionPay)

  • PayPal

  • Apple Pay, Google Pay & Shop Pay (when available on your device or browser)

All payments are securely processed through Shopify Payments and PayPal, using SSL encryption to keep your details private and protected at all times.
Please note: all transactions are charged in British Pounds (GBP).


2. Payment Completion

Payment is required at the time of placing an order.
Orders will only be confirmed and shipped once the full payment has cleared.
In cases where a payment is declined, the order will be automatically cancelled.


3. Pricing & Currency

All product prices on Elliot Row are displayed in British Pounds (GBP).
Prices may be adjusted without prior notice.
Taxes, duties, and shipping fees (if applicable) are calculated and shown at checkout.


4. Secure Transactions

We use trusted payment gateways and SSL encryption to ensure your payment information remains secure.
We do not store any card or payment details on our servers.


5. Refunds & Chargebacks

Refunds are handled in accordance with our Refund & Return Policy.
Chargebacks that are not authorized will be challenged. Should you experience any issue, we kindly ask you to contact our team first at info@elliotrow.com


6. Fraud & Verification

Elliot Row reserves the right to cancel or delay any order suspected of fraudulent or unauthorized activity.
For high-value purchases, additional verification or proof of identity may be required before your order is processed.

Customer Service

Store Name: Elliot Row

Address: 25 Granville Rd, Finsbury Park, London N4 4EJ, United Kingdom

Email: info@elliotrow.com

Contact Form: Get in touch here

Phone: +447448068904

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (CET)

We aim to respond to all inquiries within 24 hours on business days.